xtra-online-support

Online Website Support Available Now

Malware ? DNS Management ? Site Security Update ? all available now in real time via our Support ticket system.

Our help desk team provides online computer support to any part of your infrastructure whether it’s I.T. System, Website, SSL, DNS Issues, emails (POP3 OR IMAP), Network or Stand-alone systems. Our highly responsive team ensures that your issues are resolved promptly and your get back to your operation right away and if we cannot repair it remotely, we will come to you!

How does it work?

Find the website issue from the list below, register + pay for the ticket.

You will then be able to log into our backend where you can chat to our engineers + upload screenshots / files Our Engineers will fix your website issue in real time. Just think of us as your remote IT Dept. We offer online support via a Support Tickets.

Service

Details
Cost
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Malware Protection

Protect your website from malicious malwares and virus injections. Our 24/7 security solutions will guarantee that your business websites run smoothly and not be intruded by any problems.

A.E.D 500

SSL Installation

Secure your business as well as commerce websites with 2048 bits of encryption and validate your domain to continuously benefit with True SSL technology.

Install and configure “Domain Validation” SSL Certificates (.ae + .com and all other domains)

A.E.D 700

DNS Services

Resolve all DNS related issues including record entries and propagation. If your website and emails continuously keeps running into errors, we can fix them.

A.E.D 700

e-mail Installation and Troubleshooting

Completely configure your email (Outlook (desktop & web), Office 360 and POP3, IMAP services, and all other applications. Troubleshoot your email issues remotely such as send/receive fail, server connection errors etc. etc.

A.E.D 500